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Medical Interpretation

Hire a HIPAA-Compliant Medical Interpreter

Medical interpreters for hospitals, clinics, mental health, workers compensation IMEs, and telehealth. NBCMI and CCHI certified, Section 1557 ACA-compliant, with confidentiality agreements signed before every assignment.

Why Kaplan

Medical Interpretation That Protects Patients and Compliance

HIPAA-Compliant Protocols

All medical interpreters trained in HIPAA, signed confidentiality agreements before every assignment, BAA available for hospital systems. Compliance documentation provided on request.

NBCMI and CCHI Certified

National Board of Certification for Medical Interpreters and Certification Commission for Healthcare Interpreters credentials. Many interpreters also hold court certifications for medical-legal work.

Section 1557 ACA-Qualified

Section 1557 of the Affordable Care Act requires qualified interpreters, not bilingual staff or family. Our interpreters meet that standard and we provide documentation suitable for compliance audits.

FAQs

Common Questions About Medical Interpretation

Are your medical interpreters HIPAA-compliant?
Yes. All medical interpreters are trained in HIPAA compliance and sign confidentiality agreements before every assignment. Kaplan maintains organizational HIPAA compliance protocols and provides documentation of interpreter training upon request. We can also provide a Business Associate Agreement (BAA) for hospital systems that require one.
What certifications do your medical interpreters hold?
Our medical interpreters hold NBCMI (National Board of Certification for Medical Interpreters), CCHI (Certification Commission for Healthcare Interpreters), and state-specific medical interpreter credentials. Many also hold court-certified credentials for medical-legal cases like workers compensation IMEs and personal injury depositions.
Do you provide medical interpreters for mental health and forensic psych evaluations?
Yes. We deploy specialized interpreters for mental health, psychiatric evaluations, and forensic psych assessments. These settings require interpreters trained in clinical terminology, cultural context for mental health stigma, and ethical handling of sensitive disclosures.
Can your medical interpreters cover Section 1557 ACA compliance requirements?
Yes. Section 1557 of the Affordable Care Act requires covered healthcare entities to provide qualified interpreters, not bilingual staff or family members. Our interpreters meet the qualified-interpreter standard and we provide documentation suitable for compliance audits.
How quickly can you deploy a medical interpreter?
For scheduled appointments, we recommend 24-48 hours notice. For urgent or emergency department deployments, we can dispatch within hours in major metros for our highest-volume languages (Spanish, Mandarin, Vietnamese, Korean, Armenian, Farsi). Video remote interpretation is available 24-hour for compliant urgent care.
How much does a medical interpreter cost?
Pricing depends on assignment type, duration, location, language, and modality (in-person vs. remote). We provide transparent quotes within 4 hours. Check availability or call (833) 547-7770.

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